PCI SERVICES
About Us
The IT Company Businesses Have Trusted for 19 Years
PCI Services was founded in 2007 with one goal. Give businesses access to reliable, well maintained technology Whether you need a dedicated tech partner or support for your existing IT team, we work the way you work. Today we deliver managed IT services, cybersecurity, cloud management, and IT support across multiple industries in Canada, the United States, and the UAE. We know our clients, we understand their businesses, and we take full ownership of their IT environments. That is how we have operated for nearly two decades.
WHO WE ARE
A Team That Takes IT Seriously
Today we deliver managed IT services, cybersecurity, cloud management, and IT support across multiple industries in Canada, the United States, and the UAE. From healthcare and manufacturing to legal and financial services, we have worked across sectors long enough to know that no two businesses run the same way. We know our clients, we understand their businesses, and that is how we have been operating for nearly two decades.
OUR HISTORY
Where We Started. Where We Are Today.
2007: Founded in Markham, Ontario as a specialist IT provider serving businesses across North America.
2010: Expanded our managed IT services offering to small and medium sized businesses across Canada and the USA.
2015: Launched dedicated service packages for the SMB market including outsourced IT support and cybersecurity services.
Today: We serve businesses across 12 industries in Canada, the United States, and the UAE and continue to grow alongside the clients we work with.
OUR MISSION
What We Are Here to Do
Our mission is to make sure businesses never have to worry about their technology. Stable systems, secure networks, and responsive support are not extras. They are the baseline every business deserves and what we deliver every single day.
OUR PROCESS
How We Work with You
Step 1:IT Assessment We review your environment and identify exactly where the gaps are.
Step 2: Recommendations You get a clear IT services plan built around your business, not a generic package.
Step 3: Onboarding Your systems are set up, secured, and connected with minimal disruption to your team.
Step 4: Ongoing Management Your environment is monitored, maintained, and supported from day one onward.
Discover PCI: Purpose & Progress
We simplify compliance, enhance security, protect assets, maintain trust,
and help businesses navigate evolving regulations with expert solutions and dedicated support.
Our History
Founded in 2007, PCI Services began as a specialized IT provider in North America. By 2010, we expanded our focus to serve small and medium-sized businesses, making enterprise-level technology more accessible. In 2015, we introduced innovative products tailored for the SMB market. Recognizing the growing demand for managed IT services, we have since evolved into a leading provider, consistently delivering excellence.
Our People
At the heart of PCI are the people who make it all happen. Our team is made up of passionate professionals who bring their knowledge, experience, and commitment to every project. We’re a group of problem-solvers, innovators, and security enthusiasts dedicated to providing the best possible service to you.
Core Values
What We Stand For
Integrity
We are honest with our clients, transparent in our work, and accountable for every decision we make.
Consistent Standards
Every client gets the same level of care and attention regardless of size, industry, or service type.
Reliability
Your systems need to work every day without fail and keeping them that way is our core responsibility.
Customer Focus
We learn how your business operates before building anything, so nothing is based on assumptions.
Accountability
When something goes wrong, we own it completely, address it directly, and make sure it is fixed properly.
Industries We Work With
Over the years we have supported businesses across manufacturing, healthcare, legal, finance, retail, and more where technology is critical to daily operations. Every industry brings its own systems, workflows, compliance requirements, and pressures that a generic IT approach simply cannot handle.
Every environment we manage is built around a real understanding of how that business runs, not pulled from a template and applied across the board.
Why Partner With PCI Services
Six Reasons Businesses Choose Us
19 Years in Business
Since 2007 we have handled nearly every IT situation a business can face, and we know how to deal with it.
Serving Canada, USA, and UAE
We understand the technology requirements and compliance pressures businesses face across all three markets.
BBB Accredited Business
Our active BBB accreditation reflects our commitment to honest practices and consistent service delivery.
Response Time Guarantee
Every support request has a committed response time, so you always know when your issue will be resolved.
Fixed Monthly Pricing
Our IT services are billed at a fixed monthly rate, so your budget stays predictable with no surprise bills.
Security Built into Everything
Cybersecurity is built into every IT environment we design and manage from day one, not added later.
Certification
Verified and Accredited
BBB CERTIFICATION
PCI Services holds an active Better Business Bureau accreditation. This accreditation confirms that our company meets BBB standards for trust, transparency, and responsible business practices.
It reflects the way we operate as a business and the level of professionalism we maintain across our IT services, support, and client relationships.
Ready to Work with a Team That Gets IT Right?
Book a discovery call with our team. We will review your current IT setup, answer your questions, and show you exactly what working with PCI Services looks like from day one.
No pressure.No long-term commitments to get started.
